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Mediation 101: A Crash Course

Mediation is a collaborative & creative dispute resolution method. It is a negotiation facilitated by a trained and skilled neutral professionally. Mediation has surged in India and offers a quick, cost-effective way to settle disputes.

🕐 3 months
📊 Beginner
💻 Online, Self-Paced
🏅 Certificate Included
₹8,850 One-time payment · 1 year access from admission date
Next Batch Starts 16 Oct 2026
Application Deadline 15 Oct 2026
Enroll Now
Mediation 101: A Crash Course

What You'll Achieve

✓
Address and de-escalate conflicts
✓
Effectively negotiate workplace and business transactions
✓
Draft amenable and feasible conflict resolution clauses in contracts and agreements
✓
Represent clients in mediation and resolution talk
✓
Pursue a sustainable career in dispute resolution
✓
Gain a practical understanding of the mediation profession in India

About This Course

Mediation is an internationally recognized form of alternative dispute resolution – focused on collaboration, creativity and closure. Mediation is defined as a negotiation facilitated by a professionally trained and skilled, neutral person.

Mediation has gained tremendous momentum in India in the post-pandemic era and is set to become the primary mechanism for parties in dispute, who are seeking a time-effective, cost-efficient and confidential forum to resolve contentious issues in business relations, personal lives and community affairs. This course has been developed by the Asian School of Cyber Laws, with the certificate co-issued by SettleWiseNow, India's trusted platform for private and effective mediation services.

The course is delivered in distance mode over 3 months. Assessment is by a 100-mark open-book online exam — you need to score at least 40% to pass. You have 1 year from your admission date to complete the course. The minimum eligibility is a Higher Secondary Pass Grade with general internet and social media awareness. On completion, you receive a printed, verifiable course certificate.

Who Is This Course For?

  • Law and Humanities students
  • Business and Management students
  • Business Owners
  • HR Professionals

Course Modules

6 modules · Self-paced · Assessment at end of course

  • What is Mediation?
  • Who is a Mediator?
  • When can Mediation be initiated?
  • Why does Mediation work?
  • Where does Mediation stand among dispute resolution processes?
  • How does the Mediation process function?
  • What is the Collaborative Approach to Conflict Resolution?
  • How do you distinguish between Rights, Interests and Positions?
  • What is the Mediator's Role in Conflict De-escalation?
  • Why is Mediation defined as "A Facilitated Negotiation"?
  • Voluntary Participation
  • Neutral Facilitation
  • Confidential Communications
  • Autonomous Solutions
  • What is the role of the case manager?
  • How do Mediators / Mediation Institutes bill for their services?
  • What kind of documentation is involved in Mediation?
  • How do parties choose the Mediator?
  • Why does the Mediator engage in pre-Mediation preparation?
  • When and where do lawyers get involved in Mediation?
  • How can subject experts participate in Mediation?
  • How can parties opt for Co-Mediation?
  • What are the concluding steps of a Mediation?
  • Why would a Mediator prematurely terminate a Mediation?
  • What are the essentials of an ideal Opening Statement?
  • How does the Mediator formulate the Agenda for the Mediation?
  • Why are open-ended questions crucial to a Mediator's language?
  • What is the Mediator's top most communication tool to control emotions?
  • When does a Mediator break into a Caucus?
  • Why does a Mediator coach parties before anchoring offers?
  • How does a Mediator break an Impasse?
  • When does a Mediator engage parties in the exercise of reality testing?
  • What is the role of a mediator in drafting a Mediation Settlement Agreement?
  • What is the role of a mediator upon conclusion of a Mediation?
  • How does one train to be a professional Mediator?
  • What goes into building a career in Mediation?
  • What are the best practices while Mediating via technology?
  • What is the credibility of a Mediation Settlement Agreement?
  • What are the key features of the proposed Mediation Legislation?
  • How do you measure the success of a Mediation?

What's Included

🎬 6-hours on-demand videos
📄 Exclusive Digital Courseware
📝 Anytime Online Exam
🏅 Printed, Verifiable Certificate
♾️ Mobile Device Access
💬 Mediation Simplified (Ebook) & FAQs on Mediation Act, 2023

Meet Your Instructors

Gokul Narayan

Gokul Narayan

CEO and Lead Faculty, CertJuris

Gokul Narayan has trained over 100,000 participants including law students, lawyers, judges, law enforcement officers, chartered accountants, and IT professionals. He has taught at more than 50 prestigious universities and organisations nationwide. Gokul is a respected figure in legal moot courts, mediations, and negotiation competitions, and has been at the forefront of creating and curating engaging educational material including course textbooks, social media content, blogs, and videos.

100,000+ Participants Trained
50+ Universities Taught
🔗 LinkedIn Profile
Rukmani Menon

Rukmani Menon

Expert Course Mentor · Director, SettleWiseNow

Rukmani Menon brings over twenty-five years of experience leading a law practice that spans indirect taxation (now GST), commercial litigation, property matters, and corporate advisory work. In 2015, she completed the 40-hour mediation training and certification programme at the Bangalore Mediation Centre, adding formal mediation expertise to her litigation background. This combination of deep legal experience and structured mediation training positioned her to join SettleWiseNow, a private mediation firm, as a Director.

🔗 LinkedIn Profile
Anubhab Banerjee

Anubhab Banerjee

Director, SettleWiseNow

Anubhab Banerjee is a mediator and conflict resolution lawyer with experience in helping individuals and organisations navigate disputes and arrive at practical, lasting solutions. His work covers mediation practice, case management and the administration of mediation programs. As a Director of SettleWiseNow, he contributes to the organisation’s mediation services, training initiatives and efforts to promote collaborative dispute resolution.

🔗 LinkedIn Profile

Pricing & Enrollment

Mediation 101: A Crash Course
₹8,850 (incl. 18% GST)
One-time payment · 1 year access from admission date
Step 1 — Make Payment

After completing your payment, note your Transaction ID and fill in the form on the right.

  1. Pay the fees using the Razorpay button above.
  2. Fill the application form on the right with your Razorpay Transaction ID.
  3. We will check your application and give you course access within 48 hours.
Step 2 — Application Form

Frequently Asked Questions

No prior knowledge of law or mediation is required. The minimum eligibility is a Higher Secondary Pass Grade and general internet and social media awareness. This is a basic-level course designed for anyone curious about mediation.
The course duration is 3 months and is delivered in distance mode. You will have 1 year from your admission date to complete the course. Beyond this, you will be required to take re-admission.
On successful completion, you will receive a printed, verifiable course certificate issued by the Asian School of Cyber Laws and SettleWiseNow.
Yes. There is a 100-mark open-book online exam. You need to score at least 40% to pass. You can take the exam at any time within 1 year of your admission date.
Mediation 101: A Crash Course is a beginner-level introduction to the principles, process, and practice of mediation — ideal if you are new to the subject. The Certificate Course on Advocacy in Mediation is an intermediate-level course focused on representing clients in mediation proceedings. If you have no prior exposure to mediation, start with Mediation 101.

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